Help centre

How Vocarium works

Agents, phone numbers, the jobs they book and what a call costs — the whole thing written down, and readable before you open an account.

Getting started

  • What is Vocarium?
  • Picking your services
  • Creating your first agent
  • Connecting a phone number

Agents & knowledge

  • Building your knowledge base
  • Setting your service area and call-out fee
  • Writing effective agent instructions
  • What your agent asks a caller
  • Languages and voices
  • Emergencies and what the agent will not do
  • Actions and integrations

Phone & campaigns

  • How to use my own number
  • Running outbound campaigns
  • Call history and transcripts

Website widgets

  • Adding a call button to your website
  • Adding chat to your website

Testing & tools

  • Calling your agent from the browser
  • Testing agents in the Sandbox
  • Caller verification

Billing & account

  • How billing works
  • Getting support

Integrations

  • Connecting Jobber
  • Connecting Workiz
  • Connecting Calendly
  • Connecting Cal.com
  • Connecting Google Calendar
  • Booking Zoom meetings with your agent
  • Texting the caller
  • Sending email from your own address
  • Sending email through Brevo
  • Sending email through Mailchimp Transactional
  • Sending email through SendGrid
  • Sending email through Postmark
  • Sending email through Resend
  • Connecting Zapier and Make
  • Custom actions: connecting your own systems