Every call answered.Every job booked.

Most trades are taking calls the same day. Create your account, tick the services you offer, let the AI research your website into a knowledge base, check what it found — your service area, your call-out fee, your hours — then claim a number and pick a voice. The slowest part is usually deciding what you want the agent to say when it cannot help.

Yes. The agent finds the caller in your Jobber client list, creates them if they are new, and files the request with the problem in the caller’s own words, the urgency, the address and the access notes — so the lead is in Jobber before the call has ended, not in a notebook by the van. Connect it once from the Integrations page and every agent on that company can use it. Creating the request is gated behind a confirmation the agent cannot give itself.

Yes. Paste the API token and secret from your Workiz developer settings and the agent files each call as a lead or a job — the caller’s name and number, the address, the problem in their own words, the urgency and the access notes — while they are still on the line. It recognises returning customers by the number they call from, and when they ring back it can find what is booked, cancel it, or ask your office to move it. Filing and cancelling are gated behind a confirmation the agent cannot give itself.

$4 per number per month, charged to your card as a subscription of its own — separate from your plan, and separate from the prepaid balance that call time, texts and AI usage draw down. Claim a number when you need one; releasing it cancels that subscription.

It stops selling and starts helping. A smell of gas: leave the building and ring the gas emergency line. A sparking or smoking panel: keep away, and the fire service if there is smoke. Water near outlets: the main shut-off, and the breaker only if it is safe to reach. In all of those it books nothing and takes nothing — the point is to get somebody clear, not to fill a slot. Everything else that feels like a crisis but is not one — no heat overnight, a burst pipe already shut off, a lockout — is an urgent job: the agent takes it and marks it urgent.

No. Every account starts on the free plan and stays there until you choose otherwise — top up a balance and your agents work. A paid plan is for when the phone is busy enough that buying minutes up front is cheaper than paying for them one at a time: it includes a monthly allowance of call time, and calls inside that allowance cost you nothing on top. Once the allowance is used up, calls carry on and draw on your balance exactly as they did before.

Your plan runs to the end of the period you have already paid for, and then the account goes back to the free plan. Nothing is deleted and nothing stops answering: your agents, numbers, recordings and knowledge base stay exactly as they are, and calls go back to drawing on your prepaid balance. There is no cancellation fee and no notice period — one click in Billing.

If your plan still has included minutes left, nothing happens — those calls do not touch the balance. Otherwise service pauses, which is the whole point of a prepaid balance: there is no overage invoice and no surprise bill at the end of the month. Top up and your agents resume, or set auto-reload so a threshold you choose tops the balance up for you and a busy week never catches you at zero.

Yes. Agents check calendar availability, book the visit, look up and cancel existing bookings, send a text, file the request in Jobber, and call your own HTTP endpoints through HMAC-signed webhooks — so they can read from or write to your systems mid-call. For anything you have not built an endpoint for, connect Zapier or Make with one webhook URL and the agent hands the caller’s request straight to 8,000+ apps. Consequential actions such as booking and cancelling are gated behind a confirmation the agent cannot give itself.

Yes — it greets returning customers by name and picks up the thread from the last job. It treats the number as a hint rather than an identity, though: numbers get shared, reassigned and spoofed. So the agent offers what it remembers instead of asserting it, and if the caller says that is not them it forgets the lot for the rest of the call.

Agents cover 16 languages — English, Spanish, French, German, Italian, Portuguese, Polish, Dutch, Swedish, Turkish, Russian, Chinese, Japanese, Korean, Hindi and Armenian. The language follows the voice you pick, so choosing how the agent sounds also decides how it speaks. If the neighbourhoods you cover are mixed, switch on automatic detection and the agent answers in whatever language the caller opens with.

Your calls are processed by AI, speech and telephony providers because that is how the service runs — audio has to be transcribed, a model has to generate the reply, and a carrier has to carry the call. We do not sell your data and we do not use your call content to train our own general-purpose models. Your knowledge base is only ever used to answer your calls. Full detail is in the Privacy Policy.

No. Plenty of trades point only the after-hours line, or the calls that overflow while everybody is on a job, at an agent and keep everything else as it is. Start with one number and one use case, and expand once you have read a few transcripts.